PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.
ESSENTIAL FUNCTIONS:
If you would like to be referred for this opportunity you must registered on MWE Maryland Workforce Exchange. Below is the link
Maryland Workforce Exchange - Maryland.gov
City of Baltimore, Mayor's Office of Employment Development
07/01/2024
Baltimore,MD