Job Details
Job Description
The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.
Roles and Responsibilities
* Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
* Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
* Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
* Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
* Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
* Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
* Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.
Core Competencies
* Interpersonal Skills
* Self-Management
Qualifications and Education Requirements
* 16 years of age or older
* Successful completion of all required background screenings
Preferred Skills
* Strong verbal and written communication skills
* Ability to multi-task
* Previous retail sales experience
* Computer and cash register skills
Physical and Environmental Requirements
* Must be able to stand and walk for extended periods of time
* Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
* Must be able to lift or team lift objects up to 50 lbs., with or without assistance
* Must be able to communicate using speech, sight, and sound with or without an assistive device
* Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job