Job Details
We are seeking a highly organized Core Accounts Scheduler to provide daily support to our Core Account Manager. The Core Accounts Scheduler will report to the Core Accounts Manager or the Sales Support Manager. In this position your responsibilities would include appointment setting, data entry, email communication and load building. To be successful as a Core Accounts Scheduler, you must thrive in a fast-paced work environment while also providing the best customer service experience possible.
As a Core Accounts Scheduler At Integrity You Will
- Ensure the account runs smoothly daily by staying highly organized
- Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service
- Perform various account management tasks such as load building, appointment scheduling, phone management and email correspondence
- Coordinate and plan pickup and delivery of shipments per customer requirements
- Communicate details about shipments with customer contact
- Revise previously scheduled appointments when issues occur
- Assist with billing as needed
- Ad hoc duties
Requirements
- Focus, self-motivation, problem solving skills and strong attention to detail
- Top notch customer service skills
- Ability to work in a fast-paced, ever-changing setting
- A positive attitude and the ability to communicate effectively
- High school graduate or equivalent
- Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products
- Administrative, scheduling or logistics account management experience
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.