Job Details
Our retail stores are where the brand comes to life. As a Customer Experience Guide, youre the embodiment of the brand for our customers. You will learn about our products, share your passion for the community and your efforts to protect the local environment. You will contribute to a team that is responsible for the stores success through customer service, merchandising, operations, events, and environmental activism. Peer relationship is the key to the overall success of our stores. All employees are encouraged and empowered to solve problems creatively and put the customers needs at the center of everything we do. What Youll Do. Optimize the Patagonia shopping experience using provided tools and resources to increase repeat customers and obtain new ones. Engage all customers by determining and meeting their specific needs with a positive attitude, kindness, and creativity. Ensure accuracy in all point-of-sale operations and utilize the spirit of our Ironclad Guarantee when handl...Customer Experience, Customer Service, Guide, Operations, Experience, Retail