Job Details
Position Type:
Technology/Computer Support Technician
Date Posted:
2/26/2024
Location:
District Wide
(High-Needs School)
Additional Information: Show/Hide
QUALIFICATIONS:
* High School Diploma or GED.
* Degree in computer science/informational technology from a nationally accredited 2 or 4 year college or technical school, or equivalent education/work experience/certifications from accredited technical programs.
* CompTIA A+ certification required. Network+ certification a plus.
* Applicant must have a minimum of 2 years of experience supporting and repairing Dell Optiplex and Latitude devices running current Microsoft operating systems in network environment, and additional experience with servicing HP Laserjet printers.
* Applicant must have a valid driver's license and reliable vehicle to be used daily to complete job tasks in the 4 schools across the district (mileage reimbursed).
* Criminal history background check and proof of U.S. citizenship or legal resident alien status and a complete physical examination.
* Must be able to lift 30 pounds and be able to climb ladders to service classroom projectors, network access points and cameras.
* Excellent communication skills and previous experience working in an academic institution; preferably in K-12 education, strongly preferred.
* Experience with the Google for Education platform a plus.
* Applicant must be organized and comfortable working independently utilizing a helpdesk system to complete daily tasks.
* Must pass a required criminal history check and proof of U.S. citizenship or resident alien status.
* Reside in New Jersey as per the NJ First Act.
PERFORMANCE RESPONSIBILITIES:
* Act as the Technology Department contact for the student 1:1 laptop program. ? Responsibilities include student support of hardware and software issues, submission of insurance and repair claims, in-house repair of devices, and addressing student helpdesk in a timely manner.
* Provide additional technical support/service to staff and student helpdesk requests at the 4 schools in the district. Responsible for the support and maintenance of all desktops, laptops, SMART boards, projectors, and HP laser printers.
* Provide assistance on district-wide technology projects and initiatives including desktopand laptop deployments and hardware replacement projects.
* Perform any other such duties as the Technology Coordinator may deem necessary in order to effectively manage the district's network and technology devices.
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