Job Details
Overview
Red Mountain Resort is an award winning full service resort outside of St. George Utah. This wellness destination offers outdoor adventures, a full service spa and salon, fitness, wellness, restaurants, conferences and more to its guests. Team members enjoy the benefits of our Be Well Where You Work program, offering generous discounts and the ability to participate in activities.
Position Overview: The Assistant Restaurant Manager at Red Mountain Resort plays a pivotal role in maintaining high service standards and overseeing banquets and catering events. This position is ideal for a passionate hospitality professional who thrives in a resort atmosphere and is dedicated to delivering an exceptional dining experience to our guests. This position may open or close the restaurant.
Responsibilities:
- Restaurant Management:
- Work closely with the Restaurant General Manager to ensure smooth daily operations and exceptional service in bar, in dining room, coffee counter and restaurant.
- Present on the service floor to observe, train, motivate, and supervise restaurant staff, fostering a positive and collaborative team environment.
- Reviews cleanliness and maintenance of restaurant environment.
- Conducts training and daily stand-up meetings with the team.
- May work with restaurant manager to interview new team members, and coach and counsel for improved performance.
- Banquets and Catering:
- Works with sales team to coordinate and execute banquet and catering events with attention to detail and a focus on exceeding guest expectations, according to banquet event orders.
- Guest Relations:
- Touches tables to interact with guests to ensure their needs and expectations are met, striving to create memorable experiences.
- Handle guest feedback and complaints promptly and professionally, seeking resolutions to enhance guest satisfaction.
- Expense and Financial
- Contribute to revenue growth through effective upselling, creation, and promotion of new offerings.
- Works with restaurant manager to ensure appropriate scheduling in line with cover counts and revenue.
- Works with restaurant manager to order uniforms, alcohol, and other operating supplies within budget.
Responsibilities - Proven experience in restaurant and banquet management in a high-end hospitality environment.
- A passion for delivering outstanding guest experiences in a resort setting.
- Excellent communication skills, both verbal and written.
- Familiarity with daily financial reporting, budgeting, and cost control.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- SERV Safe or equivalent food safety certification, Utah Approved
- Tips Certification Utah Approved
- Proficient Computer skills and knowledge with Microsoft Office applications.
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