Job Details
Sales Assistant
Oradell, NJ - Hybrid
$40,000 - $50,000
Our client believes in delivering superior service to their valued clients and living up to their mission of improving people's quality of life by providing benefits to employees and their loved ones. Strong core values, supportive work relationships, high-quality training, and personal development are part of their DNA, and they are looking for the right individual to join them!
They specialize in Voluntary Insurance Benefits, voluntary enrollment processes and payroll administration/billing services for employers.
If you are passionate about delivering quality service and would like to be part of a supportive family culture - they want to hear from you.
Responsibilities:
- This position will combine customer service, sales and administrative assistance.
- Support the sales team and service customer calls via telephone in an office environment.
- Help facilitate the enrollment strategy outlined by the Account Manager to maximize enrollment success in our voluntary benefit program.
- Communicate enrollment challenges and discuss creative solutions with the Account Manager and Sales Director.
- Conduct educational enrollment sessions with client population.
- Review, update, and distribute marketing materials to clients.
- Perform other work-related duties as assigned.
Secondary duties will include:
- Administrative duties include data entry, data manipulation and document creation
- Customer Service duties include call center/customer service calls.
Requirements:- Licensure or experience in Health/Life insurance.
- Spanish speaking is preferred.
- If required, travel to client sites and work within a variety of employer industries.
- Must have strong Microsoft Excel Skills (pivot tables, formulas, conditional formatting, v-lookups).
- Conflict resolutions skills.
- Must possess strong customer orientation and focus.
- Ability to take direction from senior managers as well as work independently and proactively.
- Must maintain integrity, courtesy and respect while interacting with clients and co-workers.
- Must be flexible and able to adapt to changing situations.
- Must have the ability to learn quickly and think creatively.
- Must be able to communicate effectively using both verbal and written skills.
- Ability to work in a team environment.