Job Details
Hotel: North Charleston Residence InnExecutive HousekeeperFull timeAtrium SPIRIT where teamwork, passion and appreciation ignite service excellence Executive Housekeeper is to provide guests with an excellent room experience, ensuring that all operational standards and procedures for the Housekeeping and Laundry Department (including brand and Atrium requirements) are being followed by all Associates.Work Performed: The Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments: Ensure financial goals of the department and the hotel are being met by managing labor costs, controlling expenses for supplies and equipment, and determining revenue-driving and cost-saving initiatives; Create a best-in-class guest experience by engaging with guests, providing friendly service, meeting operational standards, resolving guest concerns, and ensuring that all Associates in Housekeeping and Laundry are doing likewise; Training and educating Associates regarding brand standards and Cleanliness Assured; Manage the department by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline; Provide services to guests in an efficient and timely manner by coordinating with other departments and peers; Recommend changes that could improve service and increase operational efficiency; Perform and/or assist with cleaning duties as necessary; Maintain records and daily reports of operations; Maintain an accurate record of lost and found items; Practice hotel emergency procedures to include fire, life, and safety; Monitor property condition, cleanliness, and quality of product and service throughout hotel; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions; Support other departments as needed based on business demands; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: 3+ years of experience in Hotel Management Preferred Prior Experience: Experience in Housekeeping ManagementRequired Education: High School Diploma or equivalent Preferred Education: Associates degree or higher in hospitality, business, or related field Required Technology: Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams Experience with hotel information systems Required Physical: Able to lift a minimum of 50lbs occasionally Able to stand and/or walk for duration of scheduled shift Required Other: Flexible to working days, early mornings, evenings, nights weekends, holidays, and special events Excellent verbal and written communication skills Preferred Other: Bi-Lingual __________________________________________________When you re an Atrium Associate, you re a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefitsPlus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates._____________________________________________Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y proh be la discriminaci n y el acoso de cualquier tipo sin distinci n de raza, color, religi n, edad, sexo, origen nacional, estado de discapacidad, gen tica, estado de veterano protegido, orientaci n sexual, g nero de identidad o expresi n, o cualquier otra caracter stica protegida por las leyes federales, estatales o locales. Esta pol tica se aplica a todos los t rminos y condiciones de empleo, incluido el reclutamiento, la contrataci n, la colocaci n, la promoci n, la terminaci n, el despido, el retiro, la transferencia, las licencias, la compensaci n y la capacitaci n.Notice of candidate Privacy Rights: