Job Details
Creating a pleasant experience for patients across access related activities including scheduling, registration and pre/post visit communications. The value you'll bring to the team: Demonstrates through behavior AdventHealth's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork Drives customer service initiatives by creating and owning the patient experience Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration Verifies insurance eligibility and determines accurate up-front collection amount Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR) The expertise and experiences you'll need to succeed: High school diploma or equivalency M...Concierge, Front Desk, Hotel, Healthcare, Patient