The Member Service Center Representative provides a valuable link between members and the credit union. The incumbent professionally represents the credit union to members and delivers high level service through identifying relationship opportunities; matching appropriate products and services to meet member needs; and migrating members to alternative banking solutions. In order to assess their financial needs, the position must maintain a thorough knowledge of the features and benefits of all TFCU products and services. This position requires an in-depth knowledge about all products, services regulations, and procedures of the operational departments within the credit union. The incumbent processes all member requests through various systems. The incumbent abides by current laws and organizational policies and procedures; cooperates with, participates in, and supports adherence to all internal policies, procedures and practices in support of risk management and the overall safety and ...Member Service, Representative, Service, Retail, Sales
Tower Federal Credit Union
07/06/2024
Laurel,MD