Job Details
We are looking for a Receptionist to join our team. The receptionist manages all incoming inquiries and lobby traffic. This is fast-paced, customer service position, involving ability to multitask and follow directions. The front desk is responsible for the successful and timely capture, entry, distribution and documentation of leads. The receptionist will be responsible for answering incoming calls, directing calls to the appropriate individual or department, mail distribution, flow of correspondence, serving as the first point of contact for visitors and/or vendors, as well as additional clerical duties. Front Desk must be able to keep manager-level communications confidential from other co-workers. Answers high volume of telephone calls using approved script, handling objections in a courteous manner according to approved guidelines; logs and enters new inquiries, and transfers to the appropriate individuals or representatives, division or department. Takes messages when necessary. ...Receptionist, Customer Service, Administrative, Education, Representative, Director