Job Details
Description:
Candidates should have excellent customer service skills, be detail oriented and be able to work productively in a team environment. This job requires the ability to multi-task and prioritize with a high degree of accuracy. Knowledge of the medical field and of insurance is a plus. Tasks will include appointment scheduling, answering multi-line phones, reconciling charges, insurance verification, obtaining pre-authorizations and general office administrative work.
Primary job duties will be in person screening of patients. This PSR will need to be thorough in asking and checking information to ensure the patients' safety before entering an MRI or CT scan. Volume of phone calls will be lower than other PSRs' expectations
Skills:
Customer service, receptionist, Customer support, Health care, Data entry, Patient registration, Insurance verification, Insurance, Epic
Top Skills Details:
Customer service,receptionist,Customer support
Additional Skills & Qualifications:
Must have:
- attendance and effective communication skills
-ability to be flexible and change in the moment
- take ownership on any problems
-1 year of customer service experience (nordstrom or starbucks are great examples)
- 1 year of receptionist experience (does not have to be a traditional office setting)
Nice to have:
- insurance verification
- healthcare experience
-EPIC
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.