Job Details
Description
Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times, load flow control and ensuring proper trailer utilization. Ship Clerks can assign job duties, provide work direction and communicate with internal and external partners.
Ship Clerks will drive and execute standard work in areas impacting Safety, Quality, Productivity, Utilization, and On-time Performance. They will help support daily management of department duties including Load planning, Load Flow Control, Load Quality, TDR, Communicating to Upstream and Downstream Partners, Allocating Labor, Leading Meetings, and Assigning job Duties. Ship Clerks will escalate any barriers to their Operations Leaders and work with them to mitigate issues impacting safety and performance.
Key job responsibilities
Correspond with multiple shipping companies and their contacts
Use multiple shipping companys software to ship and track packages
Coordinate trailers to corresponding dock doors and cross docks using SSP
Troubleshoot shipping problems and errors to resolution
Ensure trailer utilization is maximized to control transportation costs
Ensure on-time dock performance
Assist in updating Staging POD 5s and resource allocation
Oversee Load Flow Control for the building
Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads
Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience.
Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type
Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensure successful area performance, through tracking, reporting and feedback of associate performance
Participate in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Participating in safety initiatives
Referring all job injuries or safety violations immediately to Area Manager
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Preferred Qualifications
- Prior training, teaching or presentation experience
- Willingness to work different shifts
- Shift hours for this position may be different from the standard production shifts
- Willingness to work in different areas as required by training needs
- Excellent attendance
- Candidates must be very organized and able to handle multiple and changing projects/priorities
- Willingness to participate in and support the Operational Excellence initiatives
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit