Job Details
Welcome to Western & Southern Financial Group Our focus on creating value for our customers through everything we do is foundational to who we are. We provide meaningful and challenging work for our associates, a key facet of our incredible culture that helps make Western & Southern a career destination.
More than 135 years of operating history;
- Born as a modest, door-to-door life insurance business and built to last forever
- Ranked 284 on Fortune 500
- Award winning Talent Development Team
- Top 10 for Top Spouse Employer and Military Friendly Employer in 2023
- We consider Cincinnati the best place to live, work and celebrate life that is why we are committed to doing good for our community
Our Culture
We are building our company to thrive and provide value to our customers, business partners and associates over the long term. To accomplish this, we look for professionals who embody our culture of integrity, top-notch performance, collaboration and teamwork. We are committed to hiring and developing associates who are driven to excel, have a strong work ethic and use astute, fact-based and ethical judgment in decision-making.
A Day in the Life
The Deposit Operations Specialist is a critical member of our Treasury team. This position is responsible for processing all incoming checks collected throughout the Enterprise and ensuring they are deposited accurately utilizing an online banking system. Prioritizes workflow and coordinates cases outside of authority limits to business unit before final deposition. Researches inquires and provides prompt, accurate service to internal and external customers. Skill sets served include but are not limited to an individual with proven experience in either insurance, banking or other financial industry customer service and/or processing department.
Duties and Responsibilities
- Manages premium processing and deposit workflow to achieve designated time-service agreement. Participates in discussion or meetings concerning workflow, in accordance with departmental and individual affiliate partnership agreements governing time service and procedural guidelines governing the handling of premium applications.
- Reviews complex documents to determine proper allocation (ledger accounts) and assures the accuracy of premium application. Researches exception items, sorts and prioritizes check batches by batch types, and distributes output to appropriate individuals within the department for same day processing.
- May require processing of premium transactions on administrative systems (RemitPlus and NOLAS) and online banking systems. Generate daily image cash letter and transmit file to banking partners.
- Ensures all incoming checks are deposited accurately by Company and bank account, utilizing bank deposit product. Confirms deposit totals, endorsements and recording of deposit totals onto the appropriate worksheets. Manages check deposits so as to maximize interest earned on cash balances.
- Provides excellent customer service to internal customers and agents, including answering questions and researching problem cases.
Desired Competencies and Skills:
- Proven experience working independently while handling high volumes, multiple duties and completing assigned tasks accurately and on a timely basis in a fast-paced environment. (Required)
- Demonstrated strong attention to detail with excellent organizational skills. Cite examples of organizational and time management methods used to manage or prioritize workload demands.
- Demonstrated mathematical proficiency and proven ability to perform advanced math functions.
- High School Diploma or GED
To view the full job description please visit
If you don t meet the hiring criteria for this role, we still encourage you to apply as you may be able to be considered for similar roles.
Premier Benefits to Support YOU
- Comprehensive benefits including medical, dental, vision, prescription, pet insurance, life insurance, disability, Fertility, maternity/caregiver & parental leave, and more!
- Retirement solution with our 401(k) savings AND pension plan!
- Paid time off that increases with tenure.
- Tuition Reimbursement
- Subsidized affordable parking
- On-site Cafeteria and fitness center (including sports leagues)
- On-site Registered Nurse
- Career Coaching/Mentoring
- Individualized development plans and career pathing
Learn more about who we are visit; www.westernsouthern.com/careers/home-office-careers.
Western & Southern Financial Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.