Job Details
We're looking for a Patient Access Representative to become a part of our team!
Our Patient Access Clerks are the "face of Cibola General" and often the first person our patients interact with. We're looking for a friendly, customer service-oriented individual who has a high attention to detail and enjoys working with people.
Patient Access Representative perform the following duties:
Check in inpatient and outpatient patients for the scheduled or emergent visits, verify and obtain demographics, insurance information, obtain orders, call for referrals from appropriate payors, collect coinsurance/deductible at time of service, collect payment from self-pay customers at time of service and answer the telephone in the absence of the switchboard operator.
Qualifications Needed:
Education:
High School Diploma/Equivalent Skills
Ability to work on computers
Communication skills
Ability to maintain effective working relationships with staff and physicians
Ability to work independently
Dependable/Reliable
Great customer service
Experience with medical terminology or medical insurance is preferred