Job Details
POSITION: Employment Matcher
DIVISION: Programs - Systems & Regional Planning
LOCATION: North Hollywood, CA
HIRING RATE: $24.91/hourly
WHY JOIN US:
You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.
LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing!
THE POSITION:
The Employment Matcher is responsible for matching clients to employment opportunities, employment community resources, and training programs. This is done through the combination of reviewing and revising resumes, screening client skills and abilities, assessing client job readiness, sharing job leads with clients over the phone and email, and communicating with Employment Services department staff and other social services staff on any client progress and/or challenges. The Employment Matcher will assist the Employment Services Manager and Employment Counselor with client job referrals, client job application submissions, and day-to-day duties that will facilitate client job placements.
WHAT YOU'LL DO:
CASE MANAGEMENT, PROGRAM PARTICIPANT SUPPORT, AND EMPLOYMENT SERVICES DUTIES
- Responsible for case management and support of both employed and unemployed program participants
- Assess program participants for job readiness and barriers to employment, including legal, educational, and employment history
- Evaluates program participants job skills and interests through resume critique and communication.
- Shares weekly job leads, employment workshops, job fairs, training opportunities, and other employment-related events with program participants
- Conducts job readiness activities with program participants, including but not limited to resume critiques, interview preparations, job application support and job search guidance
- Informs program participants of job openings and details such as duties and responsibilities, compensation, benefits, working conditions, and expectations
- Communicates with employment coordinators any specialized industry to target based on program participant skills, interests, etc.
- Drives personal vehicle in and around Los Angeles County and drive agency vehicles periodically to transport program participants if needed
DATA TRACKING AND PROGRAM OUTCOMES
- Monitors and documents program participant progress. Maintain accurate records for reporting and statistical purposes
- Maintain current resources for program participants to facilitate employment search, soft skill training, and/or resources to overcome barriers
FOSTER INTERNAL AND EXTERNAL PARTNERSHIPS
- Participates at community events, job fairs, meetings, and case conferencing when needed to ensure program participants can successfully acquire employment
- Participates in LAFH meetings, supervision, and weekly case conferences by sharing best practices and providing support to colleagues
- Provides training ideas and resources to LAFH teams, including the opportunity to conduct training within the department and across the organization
OTHER
- Attend various regular staff, agency, and community meetings as directed by the supervisor
- Ability to work a flexible work schedule, including evenings and weekends as needed
- Additional tasks, projects, and responsibilities as assigned by supervisor
WHAT YOU'RE SKILLED AT:- Knowledge of government assistance programs (unemployment, SSI/SSDI, GR, etc.)
- Knowledge of employment services, including how to identify transferable skills for job matching
- Understanding of community-based programs that offer education and/or job training
- Strong organizational skills, including effective time management and the ability to work and make decisions independently
- Computer literacy required. Must be proficient in Internet research, Word, Excel, and PowerPoint programs, and be willing to learn other applications as needed. Database management experience preferred
- Bilingual: English/Spanish preferred, but not required
- Able to communicate orally and in writing at a business level
- Results-oriented, self-motivated, and self-directed
- Ability to work individually and on a team
WHAT YOU'VE ACCOMPLISHED:- At least one (1) year work history and relevant transferrable skills
WHAT WE OFFER:Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department.
EQUAL EMPLOYMENT OPPORTUNITYLAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
FAIR CHANCE ACTLA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing'sFair Chance Act webpage.