Job Details
Technical Writer II
Technical writers plan, create, and maintain technical documentation as an integral part of the development and user experience.
Technical writers are distinguished by their ability to distill business requirements into clear and understandable product specifications, produce and maintain high quality end user documentation, and contribute to the overall success of our products and services.
As a Technical Writer for the Microbial Solutions Research and Development team, you will be collaborating with a diverse and cross-functional group of scientists, product managers, and engineers from both software and hardware disciplines in support of a robust line of microbial detection and reporting solutions.
The primary objective of this role is to research, write, edit, and proofread technical documents including user manuals, testing protocols, standard operating procedures (SOPs), technical reports, developer documentation, and system requirements specifications.
Duties AND Responsibilities
Plan, author, and maintain end user documentation for software and laboratory instrument systems including manuals, guides, knowledgebase articles, reports, and other supporting content as needed.
Engage with product, design, development, and biological sciences teams to collect technical system details, navigate user interfaces, identify workflows, and gain a working understanding of the relevant scientific topics.
Conduct interviews with subject matter experts to gather product information and solicit technical feedback to ensure content is both accurate and complete.
Translate complex scientific and technical concepts into user-friendly documentation for a diverse audience including scientists, developers, regulators, and technicians.
Ensure all documentation complies with relevant regulatory requirements and industry standards.
Participate in project meetings, technical discussions, and document review and approval processes.
Continuously improve documentation processes and standards to enhance efficiency, quality, and usability.
Job Qualifications
The following are the minimum qualifications related to the Technical Writer 2 position
Education
Bachelor s/Associate degree in a technical field such as Computer Science, Software Engineering or Mechanical Engineering.
Experience
5+ years of experience working as a technical writer, collaborating with software, hardware and/or system engineers, writing, and enhancing requirements and technical documentation.
Experience in creation of product documentation for internal and external customers.
Experience in a software development environment is preferred.
Skills and Abilities
Excellent critical thinking, attention to detail, ability to prioritize and work on multiple projects in a fast-paced, changing environment.
Team Player, able to provide input into a multifunctional team, while demonstrating the ability to work independently.
Experience/knowledge with figma or other UI/UX tools preferred.
Possess a strong communication skill, including written, verbal and presentation in English.
Basic understanding systems design process and development preferred.
Strong time management and ability to prioritize.
About Microbial Solutions
Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.