Job Details
Responsible for ensuring Buy Online Pickup In Store (BOPIS) orders are fulfilled within a four-hour timeframe to ensure customer satisfaction. Ensure payment is collected for BOPIS orders by completing audits and ensuring proper training of those responsible for completing orders. Ensure Pick Pack and Ship (PPS) orders are fulfilled and shipped within a two day timeframe unless specifically marked for next day delivery service. Work collaboratively with Store Leadership and Corporate Partners regarding the online fulfillment processes, procedures, reporting, and discrepancies. Responsible for maintaining accurate filing and organization of all paperwork and forms related to online fulfillment. Ensure all items are being picked and binned according to company guidelines. Properly prepare and pack customer orders for shipment using correct materials in a timely manner. Responsible for coordination and communication of daily online fulfillment needs within the store. Properly organize, st...Fulfillment, Coordinator, Online, Store Leader, Technology, Retail