Job Details
It's inspiring to work with a company where people truly BELIEVE in what they're doing!
When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:
The Staffing Assistant coordinates the daily activities including scheduling of staff and agency personnel, billing and verification of care provided, and monitoring and maintaining department personnel.
Qualifications:
* High school diploma or equivalent with some college preferred, but work experience may be substituted for college
* Minimum of up to one (1) year office experience or customer service work
* Experience in healthcare field preferred
* Prior staff scheduling and clinical patient care experience preferred
* Able to perform sedentary work with frequent interruptions
* Skilled in computer operations
* Knowledge of software (Microsoft Office, Outlook, Excel, etc.)
* Detail oriented
* Excellent communication (written and verbal) and interpersonal skills
Competencies:
* Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
* Represent the Company professionally at all times through care delivered and/or services provided to all clients.
* Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
* Comply with Company policies, procedures and standard practices.
* Observe the Company's health, safety and security practices.
* Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
* Use resources in a fiscally responsible manner.
* Promote the Company through participation in community and professional organizations.
* Participate proactively in improving performance at the organizational, departmental and individual levels.
* Improve own professional knowledge and skill level.
* Advance electronic media skills.
* Support Company research and educational activities.
* Share expertise with co-workers both formally and informally.
* Participate in Quality Assurance and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
* Schedules field staff to provide care to patients.
* Provides patient information to scheduled staff and serves as a resource for information entered into the system.
* Ensures notification to patients/families related to uncovered shifts (at least, two hours).
* Schedules outside agencies, as needed.
* Processes patient care related visits from scheduling systems including patient scheduler, system and Staffing Assistant worksheets.
* Researches entries for accuracy of billing time, staff mix and level of care. Verifies through patient history assuring information has transferred to patient records.
* Prepares department reports.
* May maintain and finalize payroll.
* Verifies notes correlating with system entries.
* Checks all system codes for validation and accuracy.
* Performs other duties as assigned.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.