Job Details
The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned. EXPERIENCE DESCRIPTION: Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience Prior dispatch experience in mid-sized department /emergency services preferred. EDUCATION DESCRIPTION: High School diploma or equivalent is required. College is preferred. TRAINING DESCRIPTION: ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific. SPECIAL SKILL...Security, Dispatcher, SEC, Dispatch, Safety, Health, Healthcare, Driver