Job Details
Customer Service Representative (Personal Lines Insurance) / $$$ / Awesome owner / Fun team / Great location
This Jobot Job is hosted by: Joseph Sipocz
Are you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.
Salary: $50,000 - $65,000 per year
A bit about us:
Are you a detail-oriented professional with a passion for customer service and a knack for sales? We have the perfect opportunity for you! We're on the hunt for a Permanent Customer Service Representative specializing in Personal Lines Insurance in the Sales industry. In this role, you will be the front line of our business, providing exceptional service to our clients while ensuring their insurance needs are met.
Why join us?
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Mon-Fri Schedule
Some flexibility for occasional work from home as needed
Career Growth Opportunities
Job Details
Responsibilities:
As a Permanent Customer Service Representative, you will be responsible for:
1. Developing insurance quotes, shopping renewals, and issuing insurance documentation as required.
2. Fostering and maintaining strong relationships with our clients to ensure client retention.
3. Treating each client interaction as an opportunity for education and account rounding. You will be expected to understand the client's needs and provide them with the best possible solutions.
4. Responding to inquiries in a timely and professional manner. This includes problem-solving and following up to ensure client satisfaction.
5. Working collaboratively with the sales and service team to meet and exceed the company's goals.
6. Continuously updating your knowledge of our products, services, and industry trends to provide the most accurate information to our clients.
Qualifications:
The ideal candidate for this position should have:
1. A minimum of 2 years of experience in a customer service role within the insurance industry.
2. Proven experience in developing insurance quotes, shopping renewals, and issuing insurance documentation.
3. Excellent communication skills, both written and verbal, with the ability to explain complex insurance concepts in simple terms.
4. Exceptional problem-solving skills with a keen eye for detail.
5. Strong interpersonal skills with the ability to build and maintain relationships with clients.
6. A proactive approach to customer service, always looking for opportunities to educate clients and improve their experience.
7. Proficiency in using computer systems and software relevant to the role.
This is an exciting opportunity to join a dynamic team and make a significant impact on our clients' lives. If you are a motivated individual with a passion for helping others and a desire to grow your career in the insurance industry, we would love to hear from you!
Interested in hearing more? Easy Apply now by clicking the "Apply" button.