Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards;
Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met;
Provide direction, support, timely feedback and recognition of performance in keeping with Atrium's performance management standards and Core Values;
Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses;
Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control;
open and close housekeeping department by assigning and monitoring daily operations;
Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned;
Promote sanitation, safety, and security efforts of the hotel;
Assist with scheduling Associates according to business levels;
Able to conduct daily stand up with the housekeeping team;
Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe;
Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
Any and all other work as required to complete the primary purpose of the position.