Job Details
The Customer Advocate role is a unique combination of a few different things but long story short, youll be the face of Carvana. Since Carvanas purchase process is entirely online, meeting you to receive their newly purchased vehicle will likely be the first time a customer has met a Carvana employee face-to-face! Youll have the freedom to go above and beyond to ensure our customers have an experience that doesnt suck and is completely one of a kind. SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE: A major part of this job is driving a kick-ass single-car hauler to get the customers purchase delivered straight to their front door. You dont need a commercial drivers license to drive the hauler. You will also be loading and unloading the customers vehicle on and off of it (its a quick and easy process, but it does require getting a little physical) and inspecting the car-hauler to ensure the vehicle maintains good maintenance and safe driving conditions. Youll be expected to p...Customer Service, Advocate, Delivery, Customer Experience, Service, Commercial Driver, Retail, Automotive