Job Details
The Lead Airline Passenger Assistant is responsible for leading a team of other Wheelchair Agents as well as assisting passengers requiring wheelchair assistance. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Pay rate: $18.00/hour Responsibilities Specific Duties / Essential Job Functions: (Other duties may be assigned.) Promotes positive employer/employee /customer relationships and interactions. Ensure all call offs are covered. Communicate with Client representatives on a frequent basis regarding operations. Maintain daily shift report for managers. Maintain communication with other Duty Managers/ Supervisors to maintain optimum staffing levels. Effectively coach employees. Work with Safety Quality Manager to ensure the safety and security of the operation...Passenger, Airline, Assistant, Lead, Customer Service, Operations, Property Management