Office Support Assistant

Job Details

The Opportunity:

The Office Support Assistant serves as a customer service representative and provides administrative support to a residential community office.

This is an auxiliary funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities:

• Troubleshoots concerns of residential students and assists with resource referral.
• Answers inbound calls for the assigned residential community office.
• Coordinates administrative processes within the assigned community office.
• Trains, supervises, and evaluates part-time student office staff; coordinates HR processes for students employed by the community office, including payroll and time entry.
• Maintains records and documentations for office administrative processes.
• Orders office supplies and maintains inventory.
• Provides administrative support to the Coordinator, Residence Life & Education for the community.
• Ensures office technology is in working order and may perform routine troubleshooting, as needed.
• Assists with preparation for opening and closing of the residential community.
• Organizes, inventories, and audits residential keys.
• Processes student charges for damages in consultation with supervisor and Accounts Receivable.
• Other duties as assigned by department and/or supervisory staff.

Minimum Qualifications:

High School Diploma or equivalent and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Previous experience in a university environment.
• Previous supervision experience.
• Previous experience supporting facility operations, including work order tracking and maintenance of keys.
• Previous software/database experience (i.e. StarRez, Maxient, eRezLife, or Qualtrics).

Additional Application Materials Required:

In addition to your application, please include resume and cover letter.

Special Instructions to the Applicants:

This is an auxiliary funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• Flexible work environment
• And more...For more benefits information, view the UCF Employee Benefits Guide click here.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Department
Student Success and Well-Being (SSWB) - Housing & Residence Life

Work Schedule
Monday-Friday, 8:00 AM - 5:00 PM.

Type of Appointment
Regular

Expected Salary
$13.92 to Negotiable

Job Posting End Date
07-12-2024-12-00-AM

Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on UCF's Equal Opportunity Statement to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

 University of Central Florida

 07/06/2024

 Orlando,FL