Job Details
DescriptionServing at UCLAHealth will give you the opportunity to use your specialized abilities to helpimprove the lives of our patients, their families, and your fellow UCLA Healthteam members. You'll provide critical support that makes healing happen. We'dlove to have you join us.Under the supervision of the Valet Parking Supervisor, valet park vehicles for Santa Barbara UCLA Medical Center patients, visitors and faculty and stack park staff vehicles. Your responsibilities include:Maintain excellent customer service standards as outlined by department policies and procedures.Issue ticket receipts after inspecting and documenting any prior vehicle damage.Retrieve vehicles in a timely manner.Collect and secure cash and issue receipts.Write down the license plate, make of car & exact location of where car is parked on valet ticket.Park vehicle in underground lot across the street.Tag keys and store in key box.Shift: 11:00am - 7:00pm on variable days which may include weekends and holidaysSalary range: $21.07 - $25.16 / HourlyQualificationsPossess and maintain current and valid California Driver's licenseAbility to clearly and concisely express ideas using appropriate vocabulary and spelling.Ability to complete continual training classes as required. (Training provided)Ability to establish and maintain cooperative working relationships with Santa Barbara UCLA Clinic Employees, Physicians, Visitors, Patients, Management, Security Management, Local Law Enforcement and surrounding community.Ability to complete Daily Valet Logs and ensure the logs are accurate, legible and turned in on a daily bases.Ensure all miscellaneous paperwork is accurate, legible, grammatically correct and turned in within established time lines.Ensure issued uniform is neat, clean and serviceable. and all mandatory equipment is worn/carried at all times.All apparel is worn following established guidelines and appearance is well groomed: hair, personal hygiene, facial hair, and cosmetics all adhere to established guidelines.Adheres to unscheduled absences standard for meetings and training. as well as to unscheduled absences standard for assigned work *Adheres to punctuality standard for assigned work. and to punctuality standard for meetings and training.Adheres to unexcused (no call/no show) absence standard.Demonstrate ability to make sound decisions in the absence of detailed instructions or supervision.Maintains excellent customer service.Issues tickets inspect vehicles and documents damage before parking them.Parking and retrieving vehicles in a timely manner.Collects and secures cash issued receipts.Mark down the exact location of where the vehicle is parked on ticket.Tag keys and store in key cabinet correctly.Drive vehicles at an appropriate speed.Writes down license plate and make of vehicle on tickets.Drive vehicles safely at all times.Appropriate language used on two way radios.Secure cash drawer consistently.Demonstrate the values of the organization: respect, honesty, integrity, compassion, fairness, innovation and stewardship of our resourcesDemonstrate commitment to serving the customerCreate a welcoming environment for the patients, family and other interdisciplinary team customers.Adhere to current organizational Performance Improvement priorities.Participate in quality studies through data collection.Make recommendations and take actions to improve structure, system or outcomes.Comply with Title 22, JCAHO, other regulatory agencies, and institutional and operating systems.Adhere to all Santa Barbara Clinic Policies and Procedures as they apply to the area.Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as they are described in the annual education module.Protect patient/customer confidentiality.SenateBill 525 was signed into law by Governor Newsom in October 2023. StartingJune 1, 2024, SB525 sets a new $23minimum wage for nonexempthealthcare workers and raises the exempt employee salary threshold to $1,380/week(equivalent to $5,980/month or$71,760/year).As defined under SB525,healthcare workers are defined as employees who are involved in the provisionof 'health careservices,' which means 'patientcare-related services including nursing; caregiving; services provided bymedical residents,interns, or fellows; technical andancillary services; janitorial work; housekeeping; grounds keeping; guardduties; businessoffice clerical work; foodservices; laundry; medical coding and billing; call center and warehouse work;scheduling; and giftshop work; but only where suchservices support patient care'.Employees (career, contract,student, per diem) in the UCLA Health medical facilities (e.g. Ronald ReaganMedical Center,Santa Monica UCLA Hospital, ResnickNeuropsychiatric Hospital, etc.) meet these criteria.UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person s unique achievements and experiences to further set us apart.