Job Details
Job Description
Rockland Trust is currently seeking an Item Processing Specialist I. This position focuses on resolving transaction errors, unposted items, and account balancing. In additionally provides operational support to the Deposits Department and the Retail Branch network.
Responsibilities
Primary Duties and Responsibilities:
- Decision Watch Status Accounts
- Unposted Item Repair for DDA/SAV/CD/and IRA
- mDeposit review
- Stop Payment Suspect Review
- ACH/DDA/SV Exception Processing
- Perform GL Entries and balancing
- Daily balancing of applications DDA/SAV/CD/IRA
- Daily balancing of internal accounts
- Resolve transaction errors
- Treasury Management account setup and maintenance
Additional Responsibilities Include:
- Complete Reg J requirements
- Manage Retail Lockbox processing
- Resolve Out of Balance branches
- Decision and process mDeposit
- Auto Transfer Exceptions
- Understanding the functionality of all aspects of Item Processing
- Assist in researching and processing adjustments to customer accounts as well as other banks
- Daily review of treasure's checks
- Remote ATM Settlement
- Remote Deposit set up
- Process sweep and ZBA set ups
- Report customer information incidents
- Support Branch, CIC, other business units and customers with inquiries related to Item Processing
- Understand and comply with all compliance related regulations related to Deposit Operations
- Miscellaneous testing and projects
- Other tasks as requested
Qualifications - Strong analytical skills to evaluate the interconnectivity and accuracy of data.
- Working knowledge Microsoft Word, Excel, PowerPoint and Outlook. SharePoint.
- The incumbent must be dependable, highly organized, possess effective communication skills and the ability to work independently.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to establish and maintain effective working relationships
- Updates job knowledge by participating in educational opportunities
- May be required to lift and/or move up to 20 pounds
- Ability to solve practical problems without assistance
Education and/or Experience Requirements:
- High school diploma or equivalent required.
- Branch processing knowledge is a preferred.