Job Details
To properly take all guests' Room Service orders, communicate them to other servers and work to expedite their service. To properly perform all control and revenue related paperwork. Responsibilities Must follow all MOS or Forbes standards. Responsible for answering the phone within three rings. Take orders for guests and using last names at least three times during interaction. Knowledge on ways to upsell/suggestive sell. Inform the guest about specials in restaurant. Give the approximate time of delivery for the order. Prepare payment of checks. Knowledge of food menu and wine list and daily specials. Know and adhere to al liability laws. Print and distribute hotel reports Charge all amenities and coffee orders according to SOP - Complete other duties assigned. Attend all designated staff meetings and training sessions. Assist server with set up and breakdown of trays when available. Communicate amenity issues to manager/concierge when necessary Qualifications Previous food and bever...Cashier, Private, Room Service, Grocery, Hotel