Job Details
Patient Access Specialist - Part Time - Full Time at Valor Health in Emmett, Idaho, United States Job Description Patient Access Specialist - Part Time - Full Time Emmett, ID (Apply Job Type Full-time, Part-time Description Valor Health Position Description Position Title: Patient Access Specialist Department: Business Office/Clinics Level I Supervisor's Title: Revenue Cycle Manager/Clinic Managers Level I - General Front Desk, Clinic or Hospital A. Position Summary:Responsible for registering patients efficiently and accurately, greeting patients and visitors in person or by phone, and verifying insurance eligibility. B. Principle Functions and Responsibilities: + Registers all patients for both acute and ambulatory settings. + Coordinates night quick admit registration from hardcopy form to permanent computer records. + Monitors patient census and notifies appropriate Department Manager of admission status. + Pre-registers any necessary patient accounts and maintains those preregister accounts by completing them after patient arrives or is discharged. + Responsible for scanning all patient registration forms into electronic medical record system. + Maintains standing orders for Laboratory patients. + Receives notification of patient discharges from nursing station and enters discharges into computer. + Collects and processes copays, deductibles, and co-insurance payments from patients via in-person or over the phone. + Processes incoming mail and distributes to appropriate departments. For payments received via mail, logs patient account numbers on checks, and places remittance slips in the daily folder. + Responsible for scanning patient insurance remits into appropriate file folders. + Responsible for occasional duties of monitoring and organizing incoming faxes and print jobs related to the hospital-wide copy and fax machines. + Maintains positive and effective relations with co-workers, other departments, patients, and visitors. + Generates estimates of procedures/services/visits for patients. + Attends meetings and completes assigned trainings as required. + On occasion, may be required to work holidays, overtime, night or weekend shifts. + Required to cross-train in all registration areas and will rotate to work a shift in each area at least once per quarter. + Answers multi-line phones and/or serves as switchboard operator for all incoming calls; transfers to appropriate areas, when necessary. + Validates prior authorization information from external providers. + Notifies appropriate staff/department of patient arrival for STAT procedures or exams. + Calls patients for appointment reminders for upcoming appointments (typically, next day appointments). + Schedules patients according to provider scheduling preferences. + May occasionally assist with registration audits and corrections. + Performs other duties as assigned or requested. C. Position Qualifications: + Minimum Education: High school diploma or equivalent. + Minimum Experience and Skills: Prior experience in a hospital business office or admitting office. + Demonstrated proficiency in terms of computer-based word processing, spread sheet and database management. + Ability to operate a hospital-wide telephone switchboard. Data entry and customer service experience a plus. + Certification, Registration or Licensure: None required Requirements Physical Requirements (level I & II): A. Sitting and working at a computer, walking, B. Lifting, reaching, hand eye coordination, speaking. C. Must be able to read, write, and speak English clearly. Working Conditions (level I & II): A. Primarily works in an office setting. B. Potential exposure to patient elements in general. C. Blood Borne Pathogens - potential exposure to blood, body fluids or tissues. To view full details and how to apply, please login or create a Job Seeker account