Job Details
ESSENTIAL FUNCTIONS:
- Takes and prepares beverage order or relays order to the bartender for preparation if bartender present
- Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins
- Computes bill and accepts payment
- Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age)
- Removes empty or dirty glasses and bottles and returns them to the bar or kitchen
- Provides every guest with friendly, courteous and timely beverage service
- Keeps service area stocked with supplies and keeps the work area orderly and clean
- Serves alcoholic and non-alcoholic beverages
- Provides exceptional customer service
- Works safely, following all established safety rules and regulations
- Communicates effectively with co-workers, supervisors and guests
- Follows all relevant policies and procedures
ADDITIONAL FUNCTIONS:- Performs other duties as assigned
REQUIREMENTS / EDUCATION:- High school diploma, GED or equivalent work experience required
- Must be ABC certified at time of hire
- Must be able to push/pull beverage carts weighing 350lbs on casino floor including table games area.
- Must be able to learn the point of sale system and basic guest service standards
- Must be able to perform basic math calculations
- Must possess good English communication skills
- Must be able to report to work on time as scheduled
- Must be able to work weekends, holidays and nights as needed
- Must be able to successfully pass a background check and receive a license from the DE Lottery
- Must present an overall professional appearance and report to work in appropriate attire
- Must be able to speak, read and write English
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.Bally's Dover is an equal opportunity employer.Addendum to Job DescriptionThese are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Physical RequirementsX
Seeing
X
Pull (350 pounds Beverage Cart)
X
Bend
X
Color Perception
X
Climb, Ascend/Descend (Stairs, Ladders)
X
Stoop /Kneel /Crouch
X
Hearing / Listening
X
Lift ( 25 pounds)
Taste
X
Clear Speech / Talking
X
Carry (25 pounds)
Smell
X
Touching
Drive (local / long distance)
Repetitive Motion
X
Dexterity /Hand
Walk for Extended Periods
Run
X
Dexterity /Fingers
X
Stand for Extended Periods
Reach (Above Shoulder)
X
Push (350 pounds Beverage cart)
X
Sit for Extended Periods
Other:
Mental / Reasoning RequirementsX
Reading - Simple
X
Writing - Simple
Advanced Math Skills
Reading - Complex
Writing - Complex
Analysis / Comprehension
Clerical
X
Basic Math Skills
Judgment / Decision Making
Work EnvironmentX
Shift Work
Outside
Pressurized Equipment
X
Works Alone
Extreme Heat
Moving Objects
X
Works with Others
Extreme Cold
High Places
X
Verbal Contact with Others
X
Extreme Noise
Fumes / Odors
X
Face-to-Face Contact
Mechanical Equipment
Hazardous Materials
X
Inside
Electrical Equipment
Dirt / Dust
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.