Job Details
Dogtopia is hiring a for a new GM role in Tucson! This role will initially focus on the success of the Tanque Verde location with the goal of expanding the role to oversee both current locations in Tucson/Oro Valley, and a potential future third location.
Successful candidates will:
- Love dogs. Obviously.
- Be excited to grow a young business rapidly.
- Be energetic and willing to go the extra mile to see the business succeed.
- Be fiercely self-motivated and hungry for a chance to supercharge career growth while recognizing that putting the team first is the only way to succeed.
- Be on a lifelong quest to learn and improve.
- Be looking for a job they love so much it makes the phrase work-life balance seem ridiculous.
- Believe in Dogtopia s purpose (keep reading).
Our Purpose
Dogtopia is more than a business. Our reason for being (we call it our Noble Cause) is to enhance the joy of dog parenthood AND enable dogs to positively change our world. This guides everything we do.
We enhance the joy of dog parenthood by helping to create better canine citizens. Being a dog parent can be one of the most rewarding experiences life has to offer. Daycare enriches a dog s life with a sense of purpose and a regular schedule of exercise, socialization, and education. This produces an endless list of at-home benefits that make being a dog parent less stressful and more joyful.
We enable dogs to positively change our world through our direct support of three worthy causes: Service Dogs for Veterans, Youth Literacy Programs and Employment Initiatives for Adults with Autism.
General Manager
The role of the General Manager is simple but not easy. You are principally responsible for the success of your location s team and therefore the success of the location. That s it. To achieve this, you ll need to find an operating rhythm and coach your team on developing theirs. This will be a very hands-on role.
Your constant focus will be leading your team to excellence. You will be expected to:
- Own the outcome. View everything that happens in your store as your responsibility.
- Lead a team of 15-25 employees with an assistant and several Senior team members.
- Build a positive, high-performance culture in which your team is empowered to make decisions (and make mistakes!).
- Grow the store s membership base, profit and Dogtopia Foundation contributions.
- Obsessively look for more efficient and effective ways to operate. And enjoy finding them!
Specific processes you should expect to perform include:
- Dog Operations (Daycare, Boarding and Spa)
- Hiring & Training
- Performance management
- Sales
- Customer Service & Relationship Management
- Facilities Management/Cleaning
- Scheduling and Timekeeping
Your background and work experience:
- Demonstrates success leading a multi-functional team.
- Shows that you understand what it means to own the outcome.
- Has required you to learn constantly and rise to new challenges.
- Is at least 3 years in retail, restaurant, hospitality, membership/club (gym, fitness, golf etc.), child care or pet care with at least 2 years of management. Whatever it is, you can explain how it s relevant and how it has prepared you to be a successful Dogtopia General Manager.
Salary Range: $40,000 to $57,000 including performance pay (weekly or quarterly depending on level)
50% Company-paid Medical, Dental and Vision benefits are available
Paid time off
Free daycare for your dog(s)!