Job Details
We are hiring now for immediate openings. Responsibilities include:Meet and greet customers in a professional, friendly, and timely manner. Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services. Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment. Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information. Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors. Place outgoing calls for callback management, and miscellaneous calls as assigned. Assist to assess condition of rental upon return. Notify Management of any known customer problems. Notify Management of any known vehicle problems and any requi...Customer Experience, Representative, Retail, Automotive, Customer, Experience