Job Details
Spherion is working with an established company in Helena, MT to fill Customer Care positions within a call center taking inbound calls. On site only position.
Responsibilities:
Taking inbound calls, responding to inquiries and complaints using standard scripts and procedures.
Gathers information, assesses customers needs and researches or resolves the inquiries.
Goals to be met monthly, so production is a daily must.
Working hours: 8:00 AM - 5:00 PM
Skills:
Experience with data entry.
Prior call center experience.
Education:
High School
Experience:
1-4 years
Qualifications:
Dependable
Good communication skills, both written and verbal.
Ability to multi-task.
Good computer skills including 10 key and typing must be able to type 40wpm.
Willingness to learn.
Good customer service and problem solving skills.
Interested applicants go to spherion.com/apply and attach a detailed resume. For questions or assistance, contact the local Spherion Staffing and Recruiting office in Butte, Montana at 406-###-#### or visit us at 1015 A. South Montana Street.
...@spherion.com.
Let's Get To Work!!!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
Taking inbound calls, responding to inquiries and complaints using standard scripts and procedures.Gathers information, assesses customers needs and researches or resolves the inquiries. Goals to be met monthly, so production is a daily must.
experience
1-4 years
skills
Experience with data entry.Prior call center experience.
qualifications
DependableGood communication skills, both written and verbal.Ability to multi-task.Good computer skills including 10 key and typing must be able to type 40wpm. Willingness to learn.Good customer service and problem solving skills.
education
High School