Job Details
Assist customers by answering questions related to accounts, procedures, and services by telephone or email. Provideexcellent customer service to both customers and UniFirst personnel. Perform accounts receivable duties:calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirsts escalation process. Partner and provide administrative support to UniFirsts Sales Department. Perform basic data entry and other administrative duties. Qualifications. What were looking for:2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills: professional telephone and email etiquette. Essential skills: active listener, responsive, and personable. Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)Time management and org...Customer Service Representative, Customer Service, Representative, Accounts Receivable, Manufacturing, Retail, Training, Skills