Job Details
We are seeking a Sr. Endpoint Engineer for one of favorite clients. This Engineer will be responsible for managing and optimizing our organization's endpoint infrastructure. This role requires a deep understanding of endpoint technologies, strong analytical skills, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities:
- Oversee key infrastructure components or services, such as file transfer services, processing platforms, Middleware, web infrastructure, network, communication systems, collaboration systems, imaging systems, storage systems, data management, database systems, scheduling services, and systems management technologies.
- Establish, monitor, and manage system thresholds to ensure business service level objectives are consistently met.
- Implement solutions to fulfill technical work orders, resolve incident tickets, investigate root causes, and apply corrections to prevent problems.
- Develop and execute plans to upgrade systems, maintain vendor support currency, apply corrective code patches, and monitor and optimize system components to meet performance, availability, security, continuity, retention, and related requirements.
- Adhere to IT standards for change, incident, problem, and project management to ensure systems and data are secure and operated according to retention, legal, audit, and regulatory requirements.
- Create and maintain consistent, quality documentation to support ongoing operations and business continuity requirements, including system topologies, operating instructions, and disaster recovery procedures.
- Participate in the evaluation, selection, recommendation, and procurement of systems software and hardware.
- Provide 24-hour on-call support for infrastructure to meet business service levels.
Qualifications:
- College degree or equivalent plus five years relevant experience required. MIS or computer science-related degree preferred.
- At least one to two years of experience supporting shared infrastructure in an enterprise with multiple business units.
- Proficiency in supporting one or more of the following key enterprise infrastructure services or technology platforms: data networks, application computing platforms, storage area networks, database system infrastructures, middleware technologies, security infrastructure technologies, and/or document management technology.
- Strong analytical and problem-solving skills.
- Ability to conceptualize new or changed infrastructure solution designs to meet evolving business requirements.
- Ability to work both independently and as part of a team.
- Maintain current knowledge and skills aligned with industry technology developments.
- On-call responsibility to support the network 24/7.
- Strong oral and written communication skills.
- Ability to read, write, and speak English fluently.
- Regular and predictable attendance.