Job Details
Admitting Clerk Full Time EveningsClick Here to Apply OnlineJob DescriptionLocation: Morton HospitalPosted Date: 12/7/2023Job Type: Full TimeDepartment: 2100.72100 SMH Patient AccessAbout Steward Health CareNearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.Steward is among the nation's largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.Admitting Clerk 40hrs/EveningsKEY RESPONSIBILITIES:Job ResponsibilitiesAccurately identifies patient and correctly selects patient's MRN if applicable with no known errors. Accurately requests and inputs all required patient demographics and healthcare information into the Registration Module, in a timely and efficient manner, reviewing health insurance cards and at the same time demonstrating a complete knowledge of and the ability to apply the Registration policies and procedures.Standard: Registrations are completed accurately and timely (Reviews health insurance information with patient and accurately inputs that information into the Registration Module If applicable notifies patient of any Co-payment responsibility and processes the collected co-payment according to the department's policy & procedure.Determines health insurance eligibility when applicable by inputting patients' health insurance policy numbers into P.O.S. devices or on Web Sites. Makes any corrections necessary to the data collected at the time of registration.Ensures that the hospital's policy regarding consents to treat is followed consistently.Standard: Consents are signed by patient/guardian and witnessed by registrar prior to treatment when applicable 100% of the timeAlerts clinical departments of any special needs a patient may have that may not have been previously noted. Sends messages to the Pre Cert Department on all added cases.Consistently asks patients about the existence of a Healthcare Proxy. Distributes information regarding HIPAA. When applicable updates the information in the Registration module. Completes tasks which may be assigned by Charge Person, Supervisor or Director in order to meet the Department's goals.Standard: All assignments are completed by the end of shift when pletes Competency Exam annually.Standard: Score of 70-90% CUSTOMER SERVICE SKILLS:Is cooperative in interactions, treating customers with courtesy, respect and compassion.Is patient when responding to questions and answers questions appropriately.Responds to requests in a timely manner.Handles interruptions in a skillful way.Maintains a professional appearance and demeanor.Strives to prevent/resolve customer concerns to the customer's satisfaction.EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:Required Qualifications: HS Diploma or equivalent Above average typing skills. Familiarity with medical terminologyPreferred Qualifications: Previous experience in reception/office or healthcare registration. Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.Application InstructionsPlease click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you