Job Details
Greet patients and visitors. Communicate wait times to patients and direct them accordingly. Obtain authorization, as needed, to process patients for services. Check in patients using appropriate patient management system. Explain all required forms to patients and ensure proper completion of all paperwork. Answer incoming telephone lines and direct the caller accordingly. Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records. File paperwork, medical records, and correspondence. Maintain inventory of office supplies and printed forms. Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms. Follow HIPAA guidelines and safety rules. Attend center staff meetings. Participate in initial and ongoing training as required. Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, a...Office, Specialist, Operations, Processing, Healthcare, Business Services, Patient