Job Details
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Moose & Maple Server Assistant to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.
Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.
Our Team is looking for People Pleasing individuals who want to do the following:
Turn our guest's ordinary day into an extraordinary day
Love where they work
Be appreciated for what they bring to a team
Learn and grow with a company who truly values it's people
What's in it for you?
- Flexible Scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, Ski, Restaurant & Spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, & bereavement pay
- Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
- Recognition programs (aka get paid to celebrate)
About the roleBe a part of a Timberrific experience as a Server Assistant: Assist with delivery and service of hotel food and beverage offerings to the restaurant guests.
What will you be doing?- Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
- Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
- Maintains a neat, clean, organized, safe work environment.
- Transports and polishes clean wares, utensils and accessories to area needed.
- Must be proficient in multi-tasking.
- Must comply with opening and closing as well as running side work necessities.
- Direct and consistent communication with the culinary and management team.
- Listens to and resolves customer complaints regarding service, product and personnel.
- Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
- Meticulously cleans and resets dining room tables and booths during and after meal
- Perform other duties as assigned.
What do you bring to the role?- Someone who is passionate about people and travel
- Willing to work weekends
- LOVES meeting new people and interacting with guests
- Has reliable transportation to and from work
- Past experience in hotels and customer service a plus
- Enjoys proactively using their creativity to personalize the guest experience
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.