Job Details
Overview:
Your Career. Our Company. Together, We Grow.
At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.
As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.
Responsibilities:
Job Roles
Safety
o Manages processes effectively in regard to employee/patient safety.
Record Keeping
o Maintains all required records, reports, statistics, logs, files and other
documents as required.
Process Improvement
o Promotes a culture of process improvement by participating in
unit/department based programs that supports the systems process
improvement goals.
o Actively participates on system-wide or hospital-based teams as needed.
Role Specific Responsibilities
o Answering phone calls and relaying messages to appropriate staff
o Performs daily unit audits to ensure proper care and documentation of
safety and quality indicators
o Act as a liaison between the Nursing Unit, Quality Improvement, Patient
Relations, and other Essential Staff
o Assists Manager in achieving strategic performance goals
o Assists in preparation of and maintenance of fiscal decisions of
departments by overseeing inventory ordering and supply/equipment
management
o Assists manager with all ETO requests, responsible for approving/denying
these requests in API after collaboration with Manager
o Assists with control of daily staff rosters, collaborates with Staffing
Office, communicates staffing concerns with Supervisors and Manager
o Completes phone calls as needed, which may include follow up discharge
calls and scheduling patient appointments
o Programs staff phone assignments each shift into Epic and Responder 5
o Fax appropriate paperwork as needed, including referrals and other follow
up items at discharge, prepare transfer packets as needed
o Prepare Downtime packets and ensure current forms
o Maintain cleanliness of Nursing Station, disinfecting counter tops, phones,
and other equipment per shift
o Serves as department charge champion, assists manager in managing daily
financial responsibilities such as invoice approvals
o Facilitates communication between patients and families as needed.
Qualifications:
Education
High School Diploma required or equivalent
Associate Degree preferred
Licenses and Certification
NA
Experience and Skills
Technical Experience: 1 year experience in medical environment with knowledge
of Epic preferred.
Proficient in Microsoft Office
Demonstrate exemplary telephone etiquette and possess accurate keyboarding
skills