Job Details
HOW WE CARE FOR YOU
At St. Lawrence Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.
SUMMARY
Hospital professional will be responsible for the comprehensive servicing of GH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.
We are seeking dedicated healthcare professionals to join our team at Gouverneur Hospital. If you are passionate about making a difference in the lives of patients and want to contribute to a dynamic healthcare environment, this is the opportunity for you. Your role will be integral in delivering high-quality care and ensuring the well-being of our community members. Gouverneur Hospital is certified for 25 beds and services include inpatient detox, substance use disorder rehabilitation, emergency care, imaging and EKG's, physical therapy, and respiratory therapy.
STATUS: Full Time
LOCATION: Gouverneur Hospital
DEPARTMENT: Patient Registration
SCHEDULE: 8 hour, Variable
ATTRIBUTES
- Required: High School or GED. Ability to accurately type and enter data into an electronic medical record
- Preferred: Advanced technical training. Advanced degree above high school.
RESPONSIBILITIES - Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.
- Switchboard coverage, alarm activations, paging and answering service
- Scheduling, authorization verification, pre insurance, accuracy, errors and co-pay collections in pre access area.
- Provide excellent customer service to our patients and visitors
- Meets and abides by GH Mission, Vision & Values
- Other duties as deemed necessary
UNION: 1199 - SEIU (GH)
Note: Not all per diem roles are union eligible
EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE: $17.17 - $21.84
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee's Physician or delegate will be considered for accommodations.