Job Details
Job Description:
Hours may include 3rd shift and weekends.
ESSENTIAL JOB FUNCTIONS
- Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
- Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
- Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
- Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
- Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
- Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
- As assigned, provides crisis intervention to community groups traumatized by suicide.
EDUCATION- Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,
- High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Centerstone after completion of training.
EXPERIENCE- Minimum of six months experience in social services.
- Good communication and interpersonal skills.
- Knowledge of available community resources.
- Ability to make sound decisions and judgments in stressful or unusual situations.
- Good supervisory skills and the ability to work in a team environment
PHYSICAL DEMANDS- Position has no unusual physical demands.
- May involve modestly unpleasant situations such as offensive language from callers.
Time Type:Part time
We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.
- Health & Wellness
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Flexible Spending Account
- Health Savings Account
- Short Term Disability
- Long Term Disability - Company Paid
- Financial Wellbeing
- Competitive Compensation Packages
- Life Insurance - Company Paid
- Accidental Death & Dismemberment Insurance - Company Paid
- 403b Retirement Plan with Company Funded Matching
- Retirement and Financial Planning Services
- Career Development and Growth
- Tuition Assistance Plans
- Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
- Student Loan Repayment Assistance
- Clinical Supervision toward licensure and reimbursement for certain license applications
- At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
- Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
- Leadership Academy for our rising stars, supervisors, and leaders
- Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes
- Work Life Balance
- Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
- Flexible Work Schedules to promote a Healthy Work Life Balance
- Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being