Job Details
Patient Services RepReq #:
000#######
Category:
Billing/Collections/Registration
Status:
Full-Time
Shift:
Day
Facility:
Barnabas Health Medical Group
Department:
Assoc in Internal Med
Location:
AIIM-Florham Park/Sterling,248 COLUMBIA TURNPIKE, FLORHAM PARK, NJ 07980
Required hours/shift for the position, including weekend and evening requirements: 40 hours per weekMon-Fri 9am-5:30pm - Alternating Saturdays 9am-3pm,Will have adjusted weekday hours to accommodate Saturday coverageJOB SUMMARY:The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.Duties/Responsibilities:Performs patient check-in and check-out functionsAnswers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting and distributing mailCreates and maintains health record information, files and organizes as neededCoordinates with insurance providers and handles pre-authorizations and certifications as necessaryLocation of office: Associates In Internal Medicine Florham Park/Stirling 222 Columbia Tpke,Florham Park, NJ 07932 &1072 Valley Road Stirling, NJ 07980Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.REQUIREMENTS/QUALIFICATIONS:High School Diploma or GED requiredExcellent customer service skillset, able to navigate office front desk while multitasking answering phones, patients, handle referrals, greet patients and have a friendly, welcoming persona.Relevant experience and/or training, or equivalent combination of education and experiencePrevious medical receptionist experience or background in general office, preferredDemonstrates a clear understanding of the importance of patient satisfaction and safetyStrong oral and written communications skillsAttention to accuracy and detailAble to multitask and work under pressureAbility to work independently and in a team environmentKnowledge of medical terminology and electronic medical record (EMR) systems preferredWe offer a great work environment, competitive rates and excellent benefits, including:Medical/Dental/Vision plans401 (k)Vacation/Personal/Holiday/Sick Time OffShort & Long Term DisabilityBasic Life & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending Accounts
RWJBarnabas Health is an Equal Opportunity Employer
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