Job Details
Overview:
Join us at Featherstone Senior Living, our brand new Assisted Living and Memory Support community set to open on September 1st in Iowa City, and be part of a team dedicated to providing exceptional living experiences for our residents. Apply now and help us create a warm and welcoming environment as a Receptionist.
Specific Tasks/Duties:
Telephone and Communication:
- Answer multi-line telephones, directing calls to the appropriate personnel while maintaining client confidentiality and taking accurate messages.
- Greet and direct authorized visitors and vendors, ensuring completion of confidentiality agreements and maintaining a Visitors Sign-In/Sign-Out log.
- Conduct tours for prospective residents and family members, showcasing community amenities.
Administrative Tasks:
- Accept and record payments received via mail and at reception.
- Open and distribute incoming mail to the appropriate recipients and ensure accurate distribution of residents' mail and packages.
- Assist department heads with clerical duties as needed and foster team spirit by cross-training to support other office staff.
Mission/Values:
- Support and uphold the Community's Mission and Values in all business interactions.
- Respect and safeguard the confidentiality of residents, clients, co-workers, and facility information.
- Project a professional and caring demeanor in interactions with residents, family members, visitors, and co-workers.
- Maintain a clean, neat, and orderly environment, promoting sustainability and minimizing waste.
- Demonstrate teamwork and respect for others within the facility, taking ownership of job responsibilities.
- Anticipate the needs of residents and co-workers, taking proactive steps to meet those needs.
- Welcome suggestions and new ideas as opportunities for growth and improvement.
Position Requirements:
- Education: High school diploma.
- Applicable Experience: 1-2 years administrative/reception work (preferred).
- Professional Memberships, Licensures, Certifications: N/A.
Essential Functions:
- General Working Conditions: Exposed to audible noises due to alarm systems.
- Physical Demands: Standing, sitting, walking, reaching, stooping, and kneeling. Ability to lift up to 10 pounds.
- Mental Acuity Requirements: Ability to read, interpret documents, write reports, speak effectively, and apply common sense understanding to carry out instructions and solve problems.
- Sensory Requirements: Close vision, talking, and hearing.
- Technical/Motor Skill Requirements: Proficiency in operating office machines (copier, facsimile, calculator) and computer software programs.
Join us at Featherstone Senior Living and help create a warm and welcoming environment for our residents. Apply now!