Job Details
Our client, a leader in operations consulting and license applications in the cannabis industry, has an immediate need for a Client Services Administrator.
This position is remote four days a week, with Wednesday afternoons in person at various locations throughout the Boulder/Denver metro.
RESPONSIBILITIES
- Provide daily administrative support services to CS team, such as scheduling meetings, directing calls, managing incoming correspondence, and organizing data for CS team members
- Organize, input & maintain data into workflow systems (such as spreadsheets and Zoho) for all CS team members and company use
- Lead the project kick-off call and be the first point of contact for clients and vendors, facilitating solutions and/or escalating requests as needed by providing accurate client info to the appropriate CS team member or other departments as required
- Provide client support, including setting meetings, fielding inquiries and requests, assisting with use of internal systems such as SharePoint, and the delivery of documents
- Attend client calls and interdepartmental meetings
- Create slide decks for internal presentations and business planning purposes
WHAT S NEEDED IN THIS ROLE
- 1-3+ years of experience in an administration role
- Ability to work independently and multi-task with little supervision while maintaining a strict attention to detail
- Experience with Microsoft s cloud-based products, including SharePoint, Teams and Office
- Working knowledge of Adobe Acrobat & Google Suite
- Experience with slide deck creation, such as in Microsoft PowerPoint and Canva
- Professional verbal and written communication skills
WHAT WILL SET YOU APART
- Previous experience working with CRM software such as Zoho
- Some previous knowledge of the commercial cannabis industry
- Editing or document review experience
- Interest in client consulting and the cannabis industry
- Comfort organizing around deadlines and tight timelines
- Master of time zones