Job Details
Patient Attendant
General Summary: The Patient Attendant provides indirect patient care under the immediate direction of the Registered Nurse (RN).
Essential Job Functions*:
Performs patient sitting for patients requiring 1:1 after successful completion of required learning activities- MOAB and De-escalation training.
Prepares room for patient arrival insuring all necessary equipment is replenished.
Greets patient upon arrival, insures call bell, bed alarm, side rails and white board are completed as appropriate
Assist patients getting ready for discharge by gathering their belongings and assisting them to their vehicle.
Assists with hourly rounding and room safety checks. Delivers meal trays and sets up patients to eat.
Assists with lifting and positioning of patients. Assists with transporting patients.
Answers call lights and directs patient needs to the appropriate resource.
Stocks departments as needed.
Answers phones and handles calls appropriately.
Participates/Engages patients in activities such as playing cards, puzzles, ambulation, etc.
Other indirect patient care duties as assigned.
Attends and participates in department/hospital meetings as required.
Complies with hospital and departmental policies, procedures, regulations and standards as related to job.
Demonstrates hospital's stated mission and values. Actively and appropriately participates in problem-solving identification and resolution, both intra- and inter departmentally.
Meets department customer service standards and strives to enhance the level of customer service provided. Qualifications:
Education
Required: High school diploma or equivalent
Work Experience
Preferred: Previous experience in a hospital setting serving the same age/type of patient population.
Other Skills/Knowledge Required:
Demonstrated independent judgment in times of need, along with the ability to seek guidance and/or support from appropriate resources. Computer literacy. Ability to write clearly and concisely. Excellent interpersonal and communication skills.