Join the 1st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The CSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Identifies and responds to customer needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and private information is maintained Interviews customers and process applications, making recommendations for product and services approval Processes payments, verifies cash, endorsements, issues receipts, ACH, etc. Prepare and pr...Customer Service Representative, Customer Service, Representative, Customer Experience, Retail, Banking
1st Franklin Financial Corporation
06/27/2024
Columbus,GA