Job Details
Conducts an in-person greeting, and welcomes newly admitted and transferred patients to the unit. Communicates with and facilitates communication between patients, families, other departments and health care team members regarding patient care. Assists with processing patient admissions, transfers and discharges. Provides concierge service to assist patients and families with way finding and directs them to available resources. Assembles and maintains patient medical records and other documents related to patient care. Assists with unit clerical functions. Assists in trouble-shooting equipment failures such as call system, portable phones, WO - Ws and other unit devices. Responds to patient call lights in a manner that expedites appropriate follow through as needed. Maintains appropriate level of forms, materials and supplies. Keep Nursing Station clean and organized including wiping down counters, phones and keyboards. Other duties as assigned. Follows Hospital and department policies...Clerk, Patient Care, Retail, Healthcare