Job Details
Cashier I - Cupertino Job Details Level Entry Job Location 59 - Cupertino, CA Position Type Part Time Education Level None Travel Percentage None Job Category Sales Description **Overview**
The Cashier I acts with integrity and passionately embraces and promotes our We Guarantee Success culture!
The Cashier I position is accountable for error-free cash register operations, payment processing, and interactions with customers. Furthermore, the Cashier I will answer customer questions with regard to plant products and merchandise within the store.
**SummerWinds Vision**
Provide an exceptional shopping experience for our customers through high-quality plants, unique garden dcor, and outdoor-living merchandiseall in an inviting atmosphere that makes shopping fun and the garden a success.
**SummerWinds Outstanding Teamwork Guidelines**
SummerWinds associates strive to demonstrate the following outstanding customer service and life skills at every opportunity and:
* Are people oriented, friendly, honest and respectful
* Are engaged and ready to go
* Are willing to coach and be coached
* Embrace teamwork and understand that together, we can accomplish more than we can alone
* Are professional and act with clear, customer-oriented intentions
* Recognize that what you put in is what you get out
* Are willing to help colleagues and customers alike
* Foster an environment that creates learning, growth and fun in our locations and for our communities
**Specific Duties:**
A SummerWinds Cashier offers outstanding customer service and goes out of their way to make sure that everyone who enters our store feels welcome The Cashier I:
* Utilizes Point of Sale (POS) system to accurately enter customer purchases/sales & payments
* Understand SummerWinds Customer Loyalty Program and promote/educate all customers who come through your checkout line
* Answer multi-line phone cheerfully
* Answer customers' questions, and provide information on procedures, policies and products
* Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
* Issue receipts, refunds, credits, or change due to customers
* Process merchandise returns and exchanges
* Resolve customer complaints
* Calculate total payments received during a time period, and reconcile this with total sales
* Maintain clean and orderly checkout areas
* Assists with other projects as needed
Qualifications
* Must have some plant knowledge
* Must be able to work independently
* Must be a self-starter with the ablility to start and complete tasks with litte supervision
* Flexibility in accepting a variety of tasks and projects
* Must have previous experience with a POS system
**Physical Requirements:**
SummerWinds associates are:
* Able to lift a minimum of 20 pounds without assistance
* Able to stand, sit and/or walk for long periods of time/all day
**Environment / Other:**
SummerWinds associates:
* Work both outdoors and indoors
* Participate in additional projects, when needed
* Maintain a professional appearance
* Use Company equipment (e.g. computers) for business purposes only
**What SummerWinds Offers**:
* Competitive pay
* Minimum Essential Coverage (MEC) Plans
* Dental, vision, group accident, and critical illness plans through Colonial Life
* A 401(k) Retirement Plan with employer match
* Product discounts
* A flexible and friendly work environment
* Career development opportunities