Seeking a bilingual (English/ Spanish) Patient Service Representative. The Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including the resolution of any insurance or financial issues necessary to ensure coverage for services. - Must be able to don appropriate personal protective equipment (PPE). - Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered. - Answers all incoming calls quickly using the appropriate uniformed script. Confidentiality and customer service are the first priority. - Review clinicians schedule in advance for correct demographics and insurance verification. Problems with insurance inform patients prior to their appointments. - Collect co-pays and issue receipts. Balance receipts against ...Patient, Representative, Service, Retail, Insurance, Healthcare
Greater Lawrence Family Health Center
07/06/2024
Lawrence,MA