Job Details
The DuPage County Health Department is looking for a new team member, bilingual in English/Spanish, for our Wheaton office. In this role, you will be working in the Family Health Services programs with the maternal and child health population. You will be responsible for performing clerical duties to assist with the efficient movement of clients through the clinic. We are looking for someone with the ability to adhere to office procedures while providing courteous customer service. The hours are generally Monday through Friday, 8:00 am until 4:30 pm, with one day working until 7:00 pm. Occasional evening and weekend hours may be required..
This position is eligible for a full DuPage County comprehensive benefit package to include: 12 paid holidays per year, 3 weeks of paid time off to include, vacation, sick and personal time. Please click on our benefits tab to see a full list of our benefits.
If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team! We at the DuPage County Health Department, value our employees and take great pride in providing the ability to have a good work life balance.
- Updates client records; enters client's data into computer systems including revising or updating addresses and telephone numbers.
- Schedules appointments: ensures that release forms or consent forms have been signed; prepares various forms and worksheets.
- Sets up clinic rooms with appropriate supplies; processes daily reports; monitors on hand supplies and coordinates replenishment as needed.
- Assists clients with tests such as hemoglobin, blood pressure, and physical measurements.
- Obtains health histories from patients by conducting patient interviews; follows-up on client status; performs duties necessary to close clinics.
- Maintains required training, licensure, and/or certification.
- Adheres to department guidelines for attendance and punctuality.
- Participates in emergency response activities as assigned.
- Maintains confidentiality of privileged information and adheres to patient privacy laws.
- Demonstrates sensitivity and understanding of other ethnic groups and cultures.
- May assist with determining client eligibility for programs.
- Assist with interpretation.
Completion of high school diploma/GED. One year of experience working in a customer service or human/social services related field is preferred. Bilingual in Spanish. Attendance at paid New Hire Orientation is required. Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems; some knowledge of program requirements and eligibility.
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.